Clinical caregivers want to deliver care to their remote patients. Telehealth is a means to that end.
BlueStar specializes in all the things that clinical teams don’t want to do, or aren’t good at doing, including:
In our full service suite, the clinical caregiver does two things:
Telehealth has grown by leaps and bounds, and having used it during the pandemic, patients are now demanding it.
Telehealth is not about hardware or software. It’s about (a) seamless, hassle-free execution that doesn’t place new burdens on clinical staff, and (b) patient engagement and interaction. BlueStar excels at both. We’re experienced, reliable, and credible.
In-home telehealth only works if the patient is engaged and compliant. BlueStar’s proprietary Patient Engagement System makes that happen.
We program and ship directly to the patient, and our care team immediately calls afterward to help her set it up and use the equipment and software. We’ve been doing this for years, and are accustomed to helping older adults employ these simple technologies.
Our proprietary system engages the patient with frequent announcements, messages, and surveys. When they lapse in compliance, our system connects and re-engages through e-mail, text, phone, and alternate contacts.
Our US-based team of qualified healthcare professionals, led by registered nurses, engages nearly daily with the patient, for encouragement, advice, and connection with the clinical team as necessary.
There are many vendors out there pitching RPM, CCM, etc. Many are hawking their own software or hardware. BlueStar is software and hardware agnostic. We focus on designing and providing the best, most complete, full-service suite, customized to each client’s specific needs. We allow our clients to focus on what they do best—patient care.
BlueStar serves thousands of families nationwide. We’re not new at this. We’ve been there and done that, and the awards we’ve won attest to our ability to get it done.
Many telehealth service providers only perform a fraction of the 17 essential components necessary for a robust, self-sustaining RPM or CCM program. We provide them all, and more.
Our reliable veteran team is dedicated to you and your practice. We are mission focused. We’ll leave no stone unturned in delivering the service you need to support your patients and staff.
Some providers focus on hardware or software. We focus on patient engagement, which is the key to a successful RPM program. It ain’t about software or peripherals—it’s about people.