RPM is not about hardware or software. It’s about (a) seamless, hassle-free execution that doesn’t place new burdens on clinical staff, and (b) patient engagement and interaction. BlueStar excels at both. We’re experienced, reliable, and credible.
We program and ship directly to the patient, and our care team immediately calls afterward to help her set it up and use the equipment and software. We’ve been doing this for years, and are accustomed to helping older adults employ these simple technologies..
Our proprietary system engages the patient with frequent announcements, messages, and surveys. When they lapse in compliance, our system connects and re-engages through e-mail, text, phone, and alternate contacts.
Our US-based team of qualified healthcare professionals, led by registered nurses, engages nearly daily with the patient, for encouragement, advice, and connection with the clinical team as necessary.
Listed below are some great articles and resources for those who want more info on telehealth technology for seniors and remote patient monitoring. (Click on the title to read.)
Provided by CMS.gov, this 7-page article is a great overview of medicare coverage and payment of virtual services.
This is part of a series of “playbooks” issued by the American Medical Association to help guide those venturing into telehealth.
Part of the AMA’s “playbook” series, the middle portion of this 100+ document focuses on RPM.
A list of frequently asked questions, provided by the American Medical Association.
This is an introductory guide on fee-for-service from the National Telehealth Policy Resource Center, which is part of the Center for Connected Health Policy.
This report is from the Committee on Technology from the President’s National Science and Technology Council.
This is a clinical study which demonstrated remote patient monitoring improving hypertension control from about 50% to over 90%.
This excellent guide was produced by AliveCor, and is probably the best overview we’ve seen. For more info, www.alivecor.com.
This January 2021 report from the Aging and Health Technology Watch provides an overview of the market, and lists nearly 100 emerging technologies.
A December 2020 report from the Aging and Health Technology Watch on how tech can better connect seniors with care.
Our full-service suite does 98% of the work associated with RPM—you simply tell us which patients you’d like to enroll, and we do everything else. However, if you want to adjust the workflow or workshare or process to meet your specific needs, we can do that.
There are many RPM providers out there. Some are great; some aren’t. BlueStar focuses on providing a complete full-service suite to busy healthcare practices who want to focus on delivering care, not managing boxes and software.
BlueStar serves thousands of families nationwide. We’re not new at this. We’ve been there and done that, and the awards we’ve won attest to our ability to get it done.
Many RPM providers only provide some of the 17 things needed to deliver the complete package. We provide them all. Plus, we can provide Chronic Condition Management (CCM) services, and more.
Our reliable veteran team is dedicated to you and your practice. We are mission focused. We’ll leave no stone unturned in delivering the service you need to support your patients and staff.
Some providers focus on hardware or software. We focus on patient engagement, which is the key to a successful RPM program. It ain’t about software or peripherals—it’s about people.