Resources Library

Frequently Asked Questions

Answers to commonly asked questions
None. You buy no equipment; you have no long-term contracts; you have no financial obligations whatsoever. You can quit the program at any time, with no penalty.

Our full-service suite does 98% of the work associated with RPM—you simply tell us which patients you’d like to enroll, and we do everything else. However, if you want to adjust the workflow or workshare or process to meet your specific needs, we can do that.

If your organization lets BlueStar run the program, it can generate about $30 per patient per month in new profit. 

Every organization is unique and there are no one-size-fits-all prices but we only get paid when you get reimbursed so it is always cashflow positive.

For an analysis of your specific organization, e-mail and we’ll send you one.

Each month, BlueStar will provide a comprehensive report showing which patients qualified for reimbursement for which CPT codes. We can document this in your EMR if desired. It will provide all the information for your billing team to submit directly to CMS.
If you choose, you can enroll your first patient tomorrow. We have a standard 2 to 4 week onboarding process, but can speed it up, or slow it down, as you desire.
Our FAQ page provides another 20 questions—please take a look!

Some Additional Info about Remote Patient Monitoring

Listed below are some great articles and resources for those who want more info on telehealth technology for seniors and remote patient monitoring. (Click on the title to read.)

TeleMedicine Health Care Provider Fact Sheet

Provided by, this 7-page article is a great overview of medicare coverage and payment of virtual services.

AMA Telehealth Implementation Playbook

This is part of a series of “playbooks” issued by the American Medical Association to help guide those venturing into telehealth.

AMA Digital Health and Remote Patient Monitoring Playbook

Part of the AMA’s “playbook” series, the middle portion of this 100+ document focuses on RPM.

Telemedicine During a Public Health Emergency

A list of frequently asked questions, provided by the American Medical Association.

Billing for Telehealth Encounters

This is an introductory guide on fee-for-service from the National Telehealth Policy Resource Center, which is part of the Center for Connected Health Policy.

Emerging Technologies to Support an Aging Population

This report is from the Committee on Technology from the President’s National Science and Technology Council.

Development of a Remote Hypertension Management Program

This is a clinical study which demonstrated remote patient monitoring improving hypertension control from about 50% to over 90%.

A Guide to Remote Patient Monitoring

This excellent guide was produced by AliveCor, and is probably the best overview we’ve seen. For more info,

Technology for Aging

This January 2021 report from the Aging and Health Technology Watch provides an overview of the market, and lists nearly 100 emerging technologies.

Remote Care Technology and Older Adults

A December 2020 report from the Aging and Health Technology Watch on how tech can better connect seniors with care.

How to Use Remote Patient Monitoring Devices

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